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Seek assistance and technical support
If you have any doubt about the functioning of the headquarters or is with any incidence, you can contact us through the following e-mail: soporte.cmt@cmtabacos.hacienda.gob.es.


The technical support department of the electronic site does not solve issues of an administrative nature. For this type of query, you can contact the Commissioner for the Market of Tobacco through the following ways:

  • Email: info@cmtabacos.hacienda.gob.es
  • Telephone: 91 745 75 45
    Monday to Thursday from 9:00h to 14:30h, and from 15:30 to 18:00h. Friday, from 9:00h to 14:30h.
  • Attention presencial: on the Promenade of Havana, 140, CP 28071 of Madrid.
    Monday to Thursday from 9:00h to 14:30h, and from 15:30 to 18:00h. Friday, from 9:00h to 14:30h.
  • Registration: